Privacy Policy
Last Updated: March 25, 2025
At Mandale Wellness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website www.mandalewellness.com. By accessing our site and using our services, you agree to the terms described in this policy.
1. Information We Collect
We collect and process various types of personal information, including:
- Personal Details: Name, email address, phone number, and shipping address when placing an order.
- Payment Information: Payment details (such as credit/debit card information) are processed securely through third-party payment gateways like Razorpay.
- Order Details: Product purchases, order history, and transaction details.
- Communication Data: Information you provide when contacting us or subscribing to newsletters.
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To process your orders, manage payments, and facilitate delivery.
- Customer Service: To respond to inquiries, provide support, and resolve issues.
- Marketing Communications: To send promotional content, special offers, and updates. You can opt out at any time.
- Website Improvement: To enhance user experience, analyze site usage, and improve product offerings.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share it with trusted third parties for specific purposes, including:
- Payment Processors: To process secure payments.
- Shipping Partners: To ensure timely delivery of orders.
- Service Providers: To help us operate and maintain our website and services.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These may include:
- Essential Cookies: Necessary for the website to function properly.
- Analytical Cookies: To analyze site traffic and improve performance.
- Marketing Cookies: To provide personalized advertisements and promotions.
You can manage cookie preferences through your browser settings.
6. Your Rights
You have the following rights regarding your personal information:
- Access & Correction: Request access to and correction of your personal data.
- Data Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-out of Marketing: Unsubscribe from promotional communications at any time by clicking the “Unsubscribe” link in emails.
To exercise these rights, contact us at contact@mandalewellness.com.
7. Retention of Information
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Order and transaction records are retained for accounting and compliance purposes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal information.
9. Changes to This Privacy Policy
Mandale Wellness reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: contact@mandalewellness.com
Website: www.mandalewellness.com
